Alan Brown IT Manager Contact +49 202 459 58 - 18 firstname.lastname@example.org Alan has worked in the UK for an IT outsourcing company for 9 years, managing IT services and projects before working at the CSCP. With over 25 years of working in IT support and services, he supports the CSCP’s IT- and project-related activities. With a strong IT/project management background in the finance banking sector, transport, aerospace along with a wide range of other industries, he is experienced in Prince2 and ITIL. Alan focuses on the development of the CSCP’s IT infrastructure and working to establish a ITIL best practice model along with Prince2 methodology in project management. IT/project management has taken Alan to Spain and Germany. This allowed him to develop IT training for service desk in Germany, Spain and France, which provides staff with call-handling technics to complex IT solutions. As a recognition of his work, he won the high achievers award.